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Frequently Asked Questions

Who is responsible for Crime Scene/Trauma/ Suicide/Homicide Clean up?

Many are surprised to learn that EMS, Law enforcement or the coroner are not responsible for the clean up of the crime scene. Once a crime scene investigation is completed and released by the detective, the cleanup is left to the owner of the property to find a professional biohazard clean up company. Most of the time, crime scene are left with dangerous substances, bodily fluids and/or blood pathogens that may not even be visible to the naked eye. Sadly, many family members are left to relive the horror by viewing remanence of the traumatic event with the aftermath of the scene.


Unfortunately, there are property owners/landlords that do not clean the crime scene properly claiming to “save” costs and or only “wash away” the visible blood or bodily fluids from surfaces with regular home detergents and equipment, not understanding the dangers of lingering blood pathogens and bacteria that are not visible to the human eye and most likely seeped into  all surfaces it was exposed to. 

How Do I pay for these services ?

In many cases, home owners insurance will cover the costs to clean up after a trauma, homicide, suicide, accidental or unattended death. We can assist in filing the necessary claim, and will work direct with your insurance representative, so you can focus on what matters most during this difficult time. Our company has established professional relations with most major insurance providers, allowing us to work directly between each party for your benefit.

What if I do not have insurance coverage, do you offer payment options?

Yes we accept all major credit cards and offer payment plans when applicable. Regardless of your financial situation we will work with you to develop a payment plan conducive to your finances.

There is not a lot of blood, do I still need Cleanup Services?

Yes. Blood, bodily fluids and fecal matter are filled with bacteria, virus and pathogens that can easily contribute to disease and infection when not handled properly. The professionals at Nola disinfect possess the necessary equipment, knowledge, training and attention to detail to ensure that the cleanup and bio remediation process is thorough and complete.

What are the potential diseases from exposure to bodily fluids?

Extreme caution must be taken when dealing with bodily fluids and faeces due to the risk of infection and exposure to diseases.

Direct exposure to body fluid spills do not result in infection. In general, the risk of human infection from spills is very low. However, risk of contracting a disease from direct contact to blood, urine, vomit and faeces is based on many factors, including but not limited to the following:

  • The infectious agent involved

  • Duration and type of exposure

  • The amount of body fluids/faeces involved in the exposure

  • The amount of infectious agent in the body fluids/faeces at the time of exposure

The 3 main diseases that can be transmitted by exposure to body fluids are:



Acquired Immune Deficiency Syndrome AIDS is caused by the human immunodeficiency virus (HIV). HIV destroys a specific defence cell in the body called a CD4 helper lymphocyte. These lymphocytes are the defence cells in the body that fight infections and diseases; HIV destroys these all important lymphocytes. People with the virus will then begin to get serious infections that they normally wouldn’t. This is because they become immune deficient.


Late stage HIV infection is also known as AIDS infection. Left untreated, HIV will damage your immune system so much that you are likely to develop a serious, life-threatening condition. It typically takes about 10 years for the virus to damage the immune system in this way. AIDS-related illnesses, such as TB, pneumonia and some cancers, may occur. Many of these can be treated to some extent and some are likely to improve if you start treatment and your CD4 count increases.

Hepatitis B

Hepatitis B is an infectious illness caused by Hepatitis B virus (HBV) which infects the liver of humans, and causes an inflammation called hepatitis. Hepatitis B is one of the most common infectious diseases in the world and is passed from one person to the other through body fluids. Hepatitis B infections are either acute or chronic.

Acute infections can last between a few weeks and a few months. It is possible to recover from acute hepatitis B on your own. The infected person can remain healthy without any symptoms while the virus clears from the body. Some will not even know they have been infected. However, until the virus completely gone from the body, it is able to be passed on to others. Chronic hepatitis B is much more serious; if you contract this strain of the disease it will be with you throughout your life and there is a chance you will go on to develop permanent scarring of the liver, called cirrhosis, and you may eventually develop liver cancer.

Hepatitis C

Hepatitis C is a liver infection caused by the hepatitis C virus (HCV). Hepatitis C is spread through contact with blood from an infected person. Today, most people become infected with the hepatitis C virus by sharing needles or other equipment used to prepare and inject drugs. For some people, hepatitis C is a short-term illness, but for more than half of people who become infected with the hepatitis C virus, it becomes a long-term, chronic infection. Chronic hepatitis C can result in serious, even life-threatening health problems like cirrhosis and liver cancer. People with chronic hepatitis C can often have no symptoms and don’t feel sick. When symptoms appear, they often are a sign of advanced liver disease. There is no vaccine for hepatitis C. The best way to prevent hepatitis C is by avoiding behaviors that can spread the disease, especially injecting drugs. Getting tested for hepatitis C is important, because treatments can cure most people with hepatitis C in 8 to 12 weeks.


Frequently Asked Questions

Are your treatments Child & Pet Friendly?

Yes! As parents and animal lovers, we are proud to say our disinfecting solution is EPA registered non toxic with no harsh chemicals. Rest assure that once out treatment has dried, our Disinfectant Shield is like a ninja bacteria forcefield, invisibly and safely protecting the ones you love.

How does electrostatic disinfecting work?

Let's nerd out for second and remember elementary Science: Electrostatic disinfecting is a way of quickly and evenly coating a surface with a disinfecting solution. This is done by using an electrostatic applicator that gives a positive charge to the disinfecting solution as it exits the nozzle. The charged molecules will repel each other, meaning they will be an even distance from each other, but will be attracted to the surface they are applied to. The charged particles have a charge strength greater than gravity allowing them to directionally target a selected surface very quickly providing near immediate room reentry.
The science behind it is detailed, but in the simplest of terms, electrostatic disinfecting works by providing a charge to a solution so that it electromagnetically sticks to a targeted surface, providing 360-degree coverage.
In most instances, surfaces are neutral. So when an electrostatic disinfecting system, like our Victory Sprayer, provides a positive charge to the solution, said solution will be attracted to a surface with a different polarity. If you want to get even more technical, this is an example of Coulomb’s Law. It’s also how the automotive industry has evenly and accurately spread spray paint onto cars for decades.

How much coverage can you cover and how quickly can you do this?

Amazingly, our applicator method allows us to cover 54,000 sq. ft. in 1 hour, with 1 gallon of our water-based Disinfectant Shield. We can disinfect an average size home of 2000 sq ft in under a half hour. Of course, this may vary depending on treatment zone layout and content. Our technician will be able to give you a better estimate after a walkthrough of the treatment zone.

How can you prepare your location for treatment?

Although our Disinfecting Shield is safe to spray on any material, we request that all high touch surfaces such as desk, chair, table tops, countertops, etc be cleared of papers, personal items or any sensitive material. If you have any concerns, please feel free to speak to our technician prior to treatment. During the disinfection process the space is preferred to be empty. If this is not possible, people are asked to maintain distance from our technician while spraying is underway.

We look forward to creating a safer and healthier space for your business and becoming a trusted tool in your Infection Prevention Plan.  If you have any additional questions please feel free to contact us

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